Enhancing the Workplace Experience

9th Avenue Cafe

A contemporary and vibrant designed 9th Avenue Café that is curated with different themes and settings, local cultural references, Italian furniture to set the stage for an enjoyable dining experience. The café offers diverse cuisines and healthy offerings, including kiosks for popular brands.
Self Service retail kiosk called "The Market" is available at the 9th Avenue Café and at each floor’s Work Café with the convenience of cashless payments (through debit card, credit card, Gcash, Shopee Pay).

Go to 9th Avenue Café Site

Dig into home-cooked goodness of authentic Filipino dishes and enjoy the balance of sweet, salty, and sour flavors from savoury entrees to delectable desserts.

A flavor-forward approach on cuisines around the globe that will satisfy your culinary desires.

Explore the diverse and fascinating cultural crossroads of Asian cuisine with bold, strong spices and rich, exotic flavours while maintaining a delicate balance between wide varieties of ingredients

Excite your taste buds with freshly baked cakes and cookies, artisanal breads and gluten-free products using only the best ingredients to maintain sensitivity to special diets

Treat yourself to more plant-based alternatives of wholesome food and healthy beverages with a fine balance of taste, authenticity, and transparency.

Tim Hortons®️, Canada’s favorite coffee brand founded in 1964, appeals to a broad range of guest tastes, with a menu that includes: freshly brewed premium coffee, specialty drinks and baked goods.

Established in 2006, Gong cha has been appreciated by its customers for its unique customized tea services. Gong cha has become one of the best-known tea providers in the world.

Featuring the Philippines’ favorite local quick eats, Take Five shines the spotlight on our chosen kiosk of the season- Potato Corner. A must-try snack selection of this ever-changing food hall player

Providing a convenient way to quickly purchase from a wide array of consumable products that satisfy on-the-go customers.

Enhancing the Workplace Experience

9th Avenue Cafe Floor Plan

Enhancing the Workplace Experience

Work Cafe

Work cafés have been aligned with new corporate standards embracing design elements and collaborative seating to create unique spaces for informal meetings and gatherings.

Key features:
• Typical floor planned with one work cafe and hydration stations
• Styled with collaborative seating
• Wide selection of beverages via vending machines
• Hydration station with a touchless panel dispensing water in varied temperatures
• Space to allow you to eat homecooked food comfortably
• Chillers to store homecooked food
• Provision of microwave (vegetarian and non-vegetarian) with cutleries
• Reusable mugs, as an alternative to disposable, single use coffee cups
• Snack Spots - Self-service retail kiosks that enable you to select and add items, scan, pay and go

Find out more

Enhancing the Workplace Experience

Tech Bar

Experience the best of technology and find the latest tools to keep you connected and productive. View live demos of the latest in tech and resolve all your tech queries.

Key features:
• Personalized technology experience for employees through innovative software demonstrations,learning opportunities and product engagement.
• 1-on-1 concierge support to employees for understanding the latest in workplace technology.
• Provide a forum for product owners from GTI and other LOBs to showcase their products and support product usability testing.

Tech Bar operations is from Mondays through Fridays, 1:00 p.m. to 10:00 p.m., Manila time, except on Philippine holidays.

Find out more

Enhancing the Workplace Experience

Print and Mailing Services

Mail and Shipping

Support clients for all mail service requirements. Utilize the latest scanning and tracking technology and industry best practices to deliver a “first-class service in a first-class way”. The Mail Room is located on the 20th floor.
Operating Time: 6:00 AM Monday thru 7:00 AM Saturday

Contact Mailroom

On-Demand Imaging

In-house service where physical documents are digitized and placed into file repositories of the business to assist in their operational requirements. The ODI Room is located on the 20th floor.
Operating Time: 6:00 AM Monday thru 7:00 AM Saturday

Contact ODI

Print Center

Support clients for all printing requirements. Uses project management skills to meet the design, production, and print needs of the business. Requests need to be raised through the WorkFlow Exchange Tool.
The Print Center is located on the 20th floor. Operating Time: 6:00 AM Monday thru 7:00 AM Saturday

Contact Print Center

Enhancing the Workplace Experience

Mail Service and Package Lockers

Contactless Mail Delivery. Package lockers will be installed on the 14th and 20th floors. It is a secure and contactless method of sending or receiving physical mail that cannot be digitized.

Package lockers are available 24/7 and equipped with an automated lock system, recipients will receive a 5-6 digits unique PIN via email to access their mail/package.

How to use package lockers:

1. Locate the Package Lockers dropbox: The Package Lockers box is situated on the 14th and 20th floor of the building.
2. Slide the arrange pickup button to begin the pickup process. The software will progress to the next screen.
3. Enter the 5-digit PIN you received via email and tap the "Enter" button to proceed.
4. Your locker will be unlocked, and the locker number will be highlighted in green on top of the screen. Please collect your order from the appropriate locker and close the door.

Contact Mailroom

Enhancing the Workplace Experience

Office Plus

A new centralized physical store LOBs can order and pick-up their office supply needs will now be available on site.

Located on the 20th floor, and available 24x5. LOB POCs can order online or walk into the physical store.

How to order office supplies:
1. Place order. Walk-in: Go to the physical store. Online: Click Here

2. Wait for your ordered items to come Vendor will prepare your order and advise availability.

Contact Office Plus

Enhancing the Workplace Experience

MyWorkplace App

The app is now available to all J.P. Morgan employees.

Visit go/installmyworkplace or just follow the simple steps below:

1. Log on to the J.P. Morgan app store on your phone
2. Select MyWorkplace and download the app
3. If using an iPhone, go to Settings -> General -> Device Management, then select “Trust the Developer”
4. Log in with Single Sign On (SSO), then use the code sent to your work email

go/MyWorkplace

The MyWorkplace mobile app is a one-stop mobile app for you to access corporate services and local site information.

Apple App Store

Google Play Store

Enhancing the Workplace Experience

Workplace Etiquette

To ensure the best experience in using the new spaces at the JPMC Tower, Manila, please follow our set of guidelines and workplace etiquette. CLick on each space below to learn more:

WORK DESK GUIDELINES

Adhere to the Clean Desk guidelines.
Refrain from eating in this location – please use work cafe as required.
Place personal belongings inside your provided lockers.
Keep all noise to a minimum. Use focus/huddle rooms for ad hoc meetings when required.
Confidential papers should be placed in secured bins. LOB POCs will be notified for confidential papers left behind.
Keep desktop and phone cables/connections in proper order to avoid system malfunction.
Unplug personal headsets and return desk to default height before leaving.
Bringing/plugging of personal equipment is strictly prohibited.
Contact Philippine GTI if technology assistance is required.
Work areas should not be utilized for storage.
Decorations not approved by Corporate Communications and GRE will be automatically removed.
Obstruction to walkways, fire exit and fire exit plan is prohibited.
Place litter in the common bins provided.
Maintain the order and cleanliness of the room. Clean as you go.
Users are responsible for securing their personal belongings.
Air-conditioning units are controlled by GRE. Temperature is maintained at 23-260 C(optimum comfort). No additional ventilating or air-conditioning equipment may be installed or brought inside the premises without prior approval from GRE.
Use of Work desk should be in accordance with the firm’s guidelines, policies and the Code of Conduct.
Contact GTI Local Support Team if any technology assistance is required.

SOCIAL LOUNGE GUIDELINES

Do not move or rearrange furniture.
Refrain from eating in this location – please use work cafe as required.
Return the board games to the proper area after use.
Refrain from activities that will inconvenience other employees.
Clean as you go and place litter in recycling bins provided.
Users are responsible for securing their personal belongings.
Use of Social Lounge should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

LIBRARY GUIDELINES

Removing books and artifacts/accessories from the library is strictly prohibited.
Keep your voice to a minimum and observe silence as this is a shared space.
Do not remove or rearrange furniture.
Refrain from eating in this location – please use work cafe as required.
Clean as you go and place litter in recycling bins provided.
Users are responsible for securing their personal belongings.
Use of Library should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

ARCADE/GAME GUIDELINES

All games are available on a first come, first served basis.
Return the equipment to its proper place after use.
Refrain from activities that will inconvenience other employees.
Refrain from eating in this location
Clean as you go and place litter in recycling bins provided.
Users are responsible for securing their personal belongings.
Use of Arcade/Game Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct

REFLECTION ROOM GUIDELINES

Cubicles are for individual use only and are available on a first-come,first-served basis.
Keep your voice to a minimum and observe silence.
Clean as you go and place litter in recycling bins provided.
Users are responsible for securing their personal belongings.
Refrain from eating in this location – please use work cafe as required.
Use of Reflection Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

REFLECTION ROOM GUIDELINES

Cubicles are for individual use only and are available on a first-come,first-served basis.
Keep your voice to a minimum and observe silence.
Clean as you go and place litter in recycling bins provided.
Users are responsible for securing their personal belongings.
Refrain from eating in this location – please use work cafe as required.
Use of Reflection Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

DE-STRESS AREA GUIDELINES

Use of lounge chair is on a first-come, first-served basis. Persons with disabilities (PWD) and pregnant women should be given priority.
Reserving a lounge chair through a third person or by leaving personal items is not allowed.
Sharing of lounge chair is not allowed under any circumstances.
Refrain from activities that will inconvenience other employees such as:

Using alarm clocks, taking calls, playing loud music, videos, or games on devices
Re-arranging the set-up
Bringing towels, blankets, pillows, bags and other belongings that take up floor space
Eating and drinking in this location
Removal of shoes/ socks or placing shoes on the lounge chair
Observe silence as you move around.
Ensure to unplug mobile phones/gadgets before leaving.
Maintain the order and cleanliness of the room. Clean as you go.
Users are responsible for securing their personal belongings.
Use of this area should be in accordance with the firm’s guidelines, policies and the Code of Conduct.
If you observe any behavior in the area that does not align with the firm’s guidelines, policies and the Code of Conduct, please escalate to your manager, contact Human Resources or report to the JPMC Conduct Hotline.

WORK CAFÉ GUIDELINES

Place litter and all food containers inside the recycling bins provided.
Maintain the order and cleanliness of the area. Clean as you go.
Do not remove or rearrange furniture.
Users are responsible for securing their personal belongings.
Used shared mugs should be placed in designated area.
Do not leave mugs, food, personal belongings unattended in the Work Café. Left items will be removed without further notice.
The chiller is cleared of food items every Friday. Left food items will be removed without further notice.
Use of Work Café should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

Should you encounter problems using “Snack Spot” and vending machines, please email Philippine Global Amenities Services: [email protected]

MICROWAVE GUIDELINES

Only microwave-safe containers should be used. Look for this symbol at the bottom of your container .
Avoid using metal objects, aluminum foil or wood.
Container lid or cover should be partially open when heating.
Never leave the microwave oven unattended.
Never use the microwave oven if the door does not close completely.
If smoke is observed, keep the oven door closed and contact Philippine GRE.

CHILLER GUIDELINES

Food items should be stored in sealed containers and properly labelled with your name, date and time.
Storing of raw meat inside the chiller is strictly prohibited to avoid cross contamination.
Empty containers and lunch boxes or bags should not be stored inside the chiller.
Housekeeping staff will check the chiller daily at 7:00 a.m. and dispose items that are: Causing foul smell, Not properly labelled, Not in sealed containers, Stored for more than 24 hours, Empty containers and lunch boxes/bags
Breastmilk should be kept at the Mother’s Room refrigerator.
Please proceed to the Clinic for assistance in storing medicine.

HYDRATION POINT GUIDELINES

Meals should be eaten at the Work Café/Cafeteria area.
Clean as you go and place litter in recycling bins provided.
Users are responsible for securing their personal belongings.
Refrain from activities that will inconvenience other employees.
Use of Hydration point should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

PERSONAL LOCKER GUIDELINES

Bags and other personal items should be placed inside the locker.
Items left outside or on top of the lockers will be collected and handed over to Global Security.
Do not post stickers or other items on the locker door.
Storing food, drinks and unwashed utensils are not allowed.
Users are responsible for securing their personal belongings.
Contact your LOB POC for any locker concerns.
Use of Personal locker should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

WASHROOM GUIDELINES

Always flush and keep the toilet clean after use.
Only tissue paper should be disposed in the toilet bowl. Sanitary napkins and other items must be disposed in designated bins.
Do not dispose trash in the toilet bowl to avoid blockage.
Do not leave any personal belongings unattended.
Remain seated when adjusting the knob or using the bidet.
Use of Washroom should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

SHOWER ROOM GUIDELINES

Lock the door properly when you are inside.
Bring your own towels, do not use handroll paper towels.
Shampoo, conditioner and bath gel are provided for your convenience.
Do not use wet footwear outside the shower room.
As courtesy to the next user, maintain the order and cleanliness of the area
Clean as you go.
Remove all personal items and litter when exiting. Left items will be removed without prior notice.
Use of Shower Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

MOTHER’S ROOM GUIDELINES

Use of Mother’s Room is on a first-come, first-served basis.
Use the sterilizer properly, as detailed in the guidelines.
Expressed milk stored in the refrigerator should be properly sealed and labelled with your name, date and time.
Only milk is allowed to be stored in the refrigerator. Any food items will be disposed accordingly.
Refrain from leaving breast pump apparatus inside the refrigerator.
Maintain the order and cleanliness of the room. Clean as you go.
Place litter in the recycling bins provided.
Users are responsible for securing their personal belongings.
Use of Mother’s Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

For access request, please reach out to your manager/HR Business Partner. Housekeeping staff will check the refrigerator daily at 7:00 a.m. and conduct general cleaning every Sunday at 7:00 a.m.

CLINIC GUIDELINES

Keep your voice to a minimum as this is a shared area for everyone.
Food and drinks are not allowed.
Place litter in the common bins provided.
Users are responsible for securing their personal belongings.
Use of Clinic should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

Clinic Operating hours: 24/7

MEETING ROOM GUIDELINES

Reserve the room via OpenSpace (go/OpenSpace).
Keep doors closed when meetings are in progress.
Do not move furniture.
Refrain from eating in the meeting rooms inside the production floor. Use the work cafe / cafeteria provided.
If the reservation will not push through, cancel the reservation ahead of time (refer to Global Amenity Services Cancellation policy).
Users are responsible for securing their personal belongings. Clean as you go.
Remove all personal items and litter when exiting. Left items will be removed without prior notice.
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Meeting Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct

MULTI-PURPOSE ROOM GUIDELINES

Reserve the room via OpenSpace (go/OpenSpace).
Close doors when events are in progress.
If the reservation will not push through, cancel the reservation ahead of time (refer to Global Amenity Services Cancellation policy).
Keep noise to a minimum during events and be mindful of other teams using other rooms.
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Users are responsible for securing their personal belongings.
Remove all personal items and litter when exiting. Left items will be removed without prior notice.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Multi-Purpose Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

NON-SYSTEM TRAINING GUIDELINES

Reserve the room via OpenSpace (go/OpenSpace).
Close doors when events are in progress.
Refrain from eating in this location.
Keep noise to a minimum during events and be mindful of other teams using other rooms.
Users are responsible for securing their personal belongings.
Remove all personal items and litter when exiting. Left items will be removed without prior notice.
Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Non-System Training Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

LEADERSHIP TRAINING GUIDELINES

Reserve the room via OpenSpace (go/OpenSpace).
Close doors when events are in progress.
Refrain from eating in this location.
Keep noise to a minimum during events and be mindful of other teams using other rooms.
Users are responsible for securing their personal belongings.
Remove all personal items and litter when exiting. Left items will be removed without prior notice.
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Leadership Training Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

TRAINING ROOM GUIDELINES

Reserve the room via OpenSpace (go/OpenSpace).
Close doors when trainings are in progress.
Refrain from eating in this location
Do not move furniture.
Maintain the order and cleanliness of the room. Clean as you go.
Users are responsible for securing their personal belongings.
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Training Room should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

CLASSROOM GUIDELINES

Reserve the room via OpenSpace (go/OpenSpace).
Close doors when meetings are in progress.
Refrain from eating in this location.
Users are responsible for securing their personal belongings. Clean as you go.
If the reservation will not push through, cancel the reservation ahead of time (refer to Global Amenity Services Cancellation policy).
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Classroom should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

HIGH-PERFORMANCE CLASSROOM GUIDELINES

Reserve the room via Openspace (go/OpenSpace).
Refrain from eating in this location.
Users are responsible for securing their personal belongings. Clean as you go.
Remove all personal items and litter when exiting. Left items will be removed without prior notice.
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of High-Performance Classroom should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

COLLABORATION GUIDELINES

Seats are available on a first-come, first-served basis.
Avoid occupying the space for long periods of time.
Refrain from eating in this location – please use work cafe as required.
Do not move remove or rearrange furniture.
Clean as you go and place litter in recycling bins provided.
Refrain from eating in this location – please use work cafe as required.
Users are responsible for securing their personal belongings.
Do not unplug any technology equipment. Contact GTI team if technology assistance is required.
Contact Global Amenity Services ([email protected]) for additional requirements.
Use of Collaboration Area should be in accordance with the firm’s guidelines, policies and the Code of Conduct.

JPMC Tower, Manila